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Below are common errors found with the Risk Software. Please note this only applies to version 2.4.4 and above. The current version of the software is 3. If you do not have this version you may request a free update by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it . When emailing please give you company name and date of purchase. Common IssuesAt the password screen you receive an error: A Problem occurred in string. Error 3706: Provider cannot be found. |
CAUSE
You have old Microsoft Jet components installed on your computer.
RESOLUTION
To resolve this problem, upgrade your computer to Jet 4.0 which is availble on the CD or to download from the Microsoft website.
Periodically Compact Your .RDB Database
If you make frequent changes in a database, parts of the database may become fragmented. Therefore, it is a good idea to periodically run the ‘Compact and Open’ Database utility in the File Menu on the main screen.
Back Up Your .RDB Database File on a Regular Basis
It is best to choose a backup schedule that corresponds to the amount of data you can afford to lose. For example, if you cannot afford to lose more than a day's worth of data, back up on a daily basis. If you can afford to lose a week's worth of data, back up weekly, and so on.
IMPORTANT: If you are in a network environment, you must shutdown all RMS clients before you back up the .RDB database file. If you do not, you may create a backup file with incomplete or inconsistent data. Test your backups regularly to make sure that your backups are good.